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How yr999 Handles Your Personal Information

Your account details, payment records and browsing activity are handled carefully — this policy explains exactly what we collect, why we collect it, and how you can request changes or deletion at any time.

Data collected only for account and payment purposesJazzCash, Easypaisa, Raast transaction records protectedRight to access, correct or delete your dataNo data sold to third partiesContact us directly to raise any privacy concern
yr999 How yr999 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Security around your account data is not an afterthought — it is built into how the platform processes every login, payment and session. Here is how each area works in practice so you know exactly what protections are in place.

Account Security and Login

Every login triggers an OTP sent to your registered mobile number. This step confirms it is you before any account data or wallet balance is accessible, reducing the risk of unauthorised access.

Payment Data Handling

When you transact via JazzCash, Easypaisa or Raast, the wallet app handles PIN entry on its own network. We receive only the confirmation reference, not your wallet credentials or PIN.

Cookie and Session Control

Session cookies keep you logged in during a visit and remember your last wallet selection. They expire when you close the browser. You can also clear them manually in your device or browser privacy settings.

Data Retention and Deletion

Account data is kept while your account is active and for the period required under applicable rules in your region. Once a verified deletion request is processed, personal identifiers are removed from active records.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access the data we hold on your account, request a correction or ask us to delete your information, you can reach the yr999 support team through the channels below. For payment-related data questions — such as which JazzCash or Easypaisa transaction records are linked to your account — include your registered mobile number in the message so we can locate the right records without delay.

Live Chat Open the chat window inside your account dashboard to raise a privacy request directly. We aim to respond with a written confirmation during active support hours.
Email Support Send your data access or deletion request to our support email. Include your registered mobile number and the wallet type — JazzCash, Easypaisa or Raast — used on the account.
Account Settings Some data corrections — like updating your mobile number or email address — can be handled directly inside Account Settings without contacting support at all.

Common Questions About Your Data on yr999

These are the privacy questions we hear most often from account holders in Pakistan. If your question is not covered here, contact support via live chat or email and we will respond with a specific written answer.

We collect your name, mobile number, email address and the identity details needed for account verification. Payment references from JazzCash, Easypaisa or Raast transfers are also logged per transaction.

No. When you complete a deposit or withdrawal, the PIN and wallet credentials stay on the JazzCash or Easypaisa network. We only receive the transaction confirmation reference to match the payment to your account.

Yes. Send a data access request through live chat or email, include your registered mobile number, and we will provide a summary of the personal data linked to your account in writing.

Submit a deletion request through support email or live chat. Once verified, personal identifiers are removed from active records. Some data may be retained for the period required under applicable rules in your region.

We do not sell your data. Information is shared only with payment processors like JazzCash, Easypaisa or Raast as needed to complete transactions, and with service providers who operate under confidentiality obligations.

Cookies can be cleared through your browser or mobile device privacy settings at any time. Session cookies expire automatically when you close the browser; no persistent advertising cookies are placed without your knowledge.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.